January 29, 2018

Hirschfeld Kraemer Named to BTI’S “Client Service A-Team”


SAN FRANCISCO (Jan. 29, 2018) – Hirschfeld Kraemer (HK) has been named to BTI Consulting Group’s 2018 “Client Service A-Team” list, joining only 318 other law firms nationally to be recognized for offering “best in class levels of service,” as determined by corporate counsel feedback.

“To be an ‘A-Team’ member is a great honor and one that speaks to our firm culture and guiding principle of putting clients first, with a singular focus on offering employers the counsel and support they need to keep their businesses running smoothly,” said Glen E. Kraemer, Co-founder and Co-managing Partner of HK.

BTI’s 2018 “Client Service A-Team” list is based on feedback provided by corporate counsel in more than 15 diverse industries. The consulting group conducted 350 phone interviews, with each respondent asked to: 1) rate a list of activities for delivering outstanding client service; 2) provide insight on how difficult it is to find a law firm that offers targeted activities; and 3) name which firm they considered the best at delivering outstanding service.

In addition to the 2018 “Client Service A-Team,” BTI recently recognized HK with a spot on its “BTI Brand Elite” list – highlighting its status as a brand corporate counsel trusts. The selection was based on more than 630 in-depth interviews at the world’s largest organizations that, collectively, placed HK in the top half of all firms for delivering new and valuable services or behaviors.

Co-founder and Co-managing Partner Stephen J. Hirschfeld individually has garnered recognition on BTI’s “Client Service All-Stars” list. He is one of only five California employment lawyers and one of only 28 employment lawyers in the country to be recognized by clients for “client service excellence.”

HK is a charter member of the Employment Law Alliance (ELA), a global labor and employment and immigration network. Through the ELA, HK has partnered with member firms to add in-house immigration and E.U. data privacy capabilities; participated in nationwide amicus briefs submitted to regulatory bodies, such as the National Labor Relations Board (NLRB), and judicial bodies, such as the U.S. Supreme Court; and has created a secondment program – recently sending an associate to South Korea for an embedded, immersive experience at a fellow ELA firm.

Beyond its partnership with the ELA, HK handles high-profile internal investigations and is known nationally and internationally for its workplace violence prevention training programs. The firm’s attorneys are regularly quoted in national and regional media including: USA Today, the Los Angeles Times and the San Francisco Chronicle.